| Workshop FAQs |
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Where do you hold your Workshops? Geographically, we have conducted Workshops from Cairns to Melbourne. We have not run Workshops in Perth, but have a number of national clients with Perth offices and its likely we will begin scheduling routine weeks in Perth during 2009/2010. Physically, we keep our training costs down by asking you to provide a training location. Often this can be just a suitably sized meeting room or boardroom at your own premises. If we need to go offsite, we will work with you to find a suitable location. We can keep costs down by providing our own laptop, projector and (in some locations) projector screen. What are your travel costs?In Brisbane, Sunshine Coast or Gold Coast, we tend to waive our travel costs unless it’s a very early start and we may need to stay overnight prior to the Workshop. For Workshops in Sydney or Melbourne, we require reimbursement of certain reasonable travel expenses. We utilise a “fixed travel expenses” system which allows you to lock-in any travel expenses in advance. This fixed travel expense is in lieu of any separate invoicing for flights, taxis, transfers, accommodation and meals. Fixed travel expenses are invoiced in advance with the Deposit invoice.
We will provide a fixed quote for other locations as requested. What are your costs for a Workshop? Free quotations are available by contact Vue Consulting. Our training investments are benchmarked to industry standards. You should also note that the majority of our Workshops include as standard in the investment…
How far in advance do we need to book? Our peak times are between February and May and August and November. For bookings during these months, we typically book 2-months in advance, but up to 3-months in advance towards the end of these periods. It is very rare we take on an assignment for a new client whose brand and processes we are unfamiliar with without at least three weeks of preparation time. Bookings during January, July, August and December are less hectic, but we need to work around holidays carefully (yours and ours!). How long do the Workshops run? Half-Day Workshops tend to run from 8:30 am till 1:00 pm. Full-Day Workshops tend to run from 8:30 am till 5:00 pm. As a minimum we schedule morning tea, lunch and afternoon tea breaks, sometimes having two separate breaks in the afternoon. We try to keep post-lunch sessions very active. We can alter these times to suit you and/or participant travel schedules. How can we pay? For corporate Workshops we accept payment via cheque or direct debit. Our standard terms are 50% deposit at time of booking and 50% balance at the time of the Workshop. Standard payment terms are 14 days. Do you have Terms of Engagement? Yes, we have a standard Terms of Engagement contract. A sample can be provided on request. It covers the service items, dates of service, responsibilities of Vue Consulting and the client, investment amounts, travel and general expenses, cancellation, payment terms, confidentiality, IP, feedback, marketing, referrals and more. Its four pages and pretty straight-forward. What happens if we cancel after booking? A good question and that’s why we have Terms of Engagement! Our cancellation policy is outlined in the Terms of Engagement, but broadly speaking if you cancel with more than 30 days notice you will lose your deposit. If you cancel with less than 30 days notice, the full amount is payable. We will do our best to reschedule, but that’s at our discretion and extra costs would be incurred by you. Do you provide “Certificates” to participants? We can provide printed, full colour certificates of achievement to all participants if requested. |
Workshop Brochures
